Refund policy
Return & Refund Policy
We want you to love every MILOR purchase. If you are not completely satisfied, we offer a simple return process.
Return Window
Items may be returned within 30 days of the delivery date.
Return Conditions
- Items must be unworn, unwashed, and in original condition
- Original tags must be attached
- Items must be in original packaging
- Swimwear, lingerie, and final-sale items cannot be returned for hygiene reasons
How to Return
- Contact us via our Contact page within 30 days of delivery
- Include your order number and reason for return
- Our team will respond within 24 hours with return instructions
- Ship the item back using a trackable shipping method
- Once received and inspected, your refund is processed within 5-7 business days
Refund Method
Refunds are issued to the original payment method. Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us immediately with photos. We will arrange a replacement or full refund at no cost to you.